Effective Date: October 1, 2024

Welcome to iHaul Austin! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to these Terms. Please read them carefully. If you do not agree to these Terms, you should not use our website or services.

1. General Terms

iHaul Austin provides junk removal and related services. By using our website and services, you agree to comply with these Terms and all applicable laws. You must be at least 18 years old to use our services.

2. Services

We offer a variety of junk removal services, which may be scheduled and paid for through our website or over the phone. When you book a service, you agree to the following:

• Service Area: We provide services within specific geographic areas, primarily in and around Austin, TX. Please ensure you are in our service area before booking.
• Service Limitations: We may not remove certain items, including hazardous materials. You will be informed of any prohibited items during the booking process.
• Service Availability: Services are subject to availability. We reserve the right to decline or cancel any service booking at our discretion.

3. Pricing and Payment

By booking a service through iHaul Austin, you agree to pay the total amount for the service, as stated at the time of booking. All payments must be made at the time of booking or before the service is completed.

• Pricing: Prices for our services are listed on our website and may be subject to change. The price you agree to when booking is the price you will be charged.
• Payment Methods: We accept major credit cards and other payment methods as specified on our website.
• Refunds and Cancellations: Cancellations must be made within the timeframe specified at the time of booking to qualify for a refund. Refunds will be processed according to our refund policy, which will be provided at the time of booking.

4. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information when booking a service.
• Ensure that the items to be removed comply with our service guidelines.
• Be available or ensure authorized access to your property on the scheduled service date to facilitate the removal process.

5. Prohibited Activities

You may not:

• Use our website for illegal activities.
• Interfere with the functionality or security of our website.
• Provide false or misleading information during the booking process.

6. Intellectual Property

All content on our website, including text, images, logos, and service descriptions, is the property of iHaul Austin or our licensors. You may not copy, distribute, or use any content from our website without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, iHaul Austin is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of data, profits, or any other damages related to your use of our services.

8. Indemnification

You agree to indemnify and hold harmless iHaul Austin, its employees, affiliates, and agents from any claims, damages, or expenses (including legal fees) that arise from your use of our services, your violation of these Terms, or your violation of any third-party rights or laws.

9. Termination

We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, if we believe you have violated these Terms or engaged in conduct that is harmful to iHaul Austin or its users.

10. Governing Law

These Terms and your use of our services are governed by the laws of the state of Texas, without regard to its conflict of law principles. Any legal disputes arising out of these Terms will be resolved in the courts located in Travis County, Texas.

11. Changes to Terms and Conditions

We may update these Terms from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page, and the effective date will be updated. Your continued use of our services after changes are made indicates your acceptance of the updated Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us:

iHaul Austin
2021 Guadalupe St #260, Austin, TX 78705, United States
Phone: (512) 866-2907
Email: support@ihauljunk.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms. Thank you for choosing iHaul Austin for your junk removal needs!