Effective Date: October 1, 2024
At iHaul Austin (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, including through our website, email communications, and other platforms. By using our services, you consent to the data practices outlined in this policy.
1. Information We Collect
We collect personal information that you provide to us directly, as well as information collected automatically through your use of our website and services. This includes:
- Contact Information: Name, phone number, email address, and physical address.
- Service Information: Details about the junk removal services you request.
- Payment Information: Payment details, such as credit card information, when you make a purchase.
- Website Usage Data: Information collected automatically, including your IP address, browser type, and interactions with our website.
2. How We Use Your Information
We use the personal information we collect for various purposes, including:
- Service Fulfillment: To process and complete your junk removal requests and provide the services you request.
- Communication: To respond to your inquiries, confirm your service appointments, and provide updates about our services.
- Marketing: With your consent, we may send promotional materials and information about offers related to our services.
- Website Improvement: To analyze how users interact with our website and improve our user experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers to assist in providing our services, such as payment processors.
- Legal Compliance: We may disclose your information when required by law or if necessary to protect our rights or comply with a legal process.
- Business Transfers: If iHaul Austin is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic storage or data transmission over the internet can be guaranteed to be 100% secure.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You may contact us to request access to, update, or correct your personal information.
- Opt-Out of Marketing: If you no longer wish to receive promotional emails from us, you may opt-out by following the instructions in the email or contacting us directly.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your user experience. You can control cookie preferences through your browser settings, but disabling cookies may limit your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those third parties.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
iHaul Austin
2021 Guadalupe St #260, Austin, TX 78705, United States
Phone: (512) 866-2907
Email: support@ihauljunk.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for choosing iHaul Austin!
